Our Services

At ConnectEd, we design learning experiences where participants can practice, make mistakes, and grow in a safe, supportive environment. Our goal is to ensure that when a real-life crisis arises, they can respond with confidence, competence, and compassion.

Overview:

Custom Program Development & Facilitation 02

Suicide and Crisis Response Training 01

Suicide and Crisis Response Training

Custom Program Development & Facilitation

We’re here to equip and empower

We believe that when organizations are equipped and empowered, they not only respond effectively to crises but also cultivate a culture of safety, resilience, and care that uplifts everyone in their community.

Our training is:

Trauma-informed and culturally responsive
Practical, relational, and inclusive
Flexible in delivery—offered online, in-person, or blended
Rooted in safety, trust, and respect

SELECT FROM OUR OFFERINGS ↓

Confidence.Compassion.Real Skills.

01. Suicide and Crisis Response Training

At ConnectEd, we help frontline workers and organizations respond to suicide and crisis with confidence and compassion. We deliver and tailor evidence-based, internationally recognized training that equips participants with practical skills, not just theory. Our programs are trauma-informed, culturally responsive, and designed to create safe spaces where learners can build confidence, reduce fear, and respond with clarity, empathy, and care.

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Designed for your team

02. Custom Program Development & Facilitation

We partner with organizations to design training that reflects your organization’s culture, challenges, and goals.

Examples of areas that we develop programming in:

Stress reduction and mindfulness training
Mental wellness and distress regulation
Communication and conflict resolution
Trauma-informed organizational development
Crisis and suicide response programs
Customized coaching and facilitation

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case study

Building a Network of Safety

By building a shared approach to crisis response, we created a network of safety where youth feel cared for and staff feel supported and confident.

WHAT MAKES US DIFFERENT

We’re here to help build something better

lifting people up, not tearing them down

At ConnectEd, we believe that learning can transform teams and organizations: not by adding pressure, but by creating space for growth, connection, reflection and hope.

We understand first-hand that staff in front-facing organizations are often stretched thin, overwhelmed, and burned out. Morale is low, retention is slipping, and too often, people feel like they’re carrying the weight alone. Past training sessions didn’t stick because they felt too theoretical or didn’t reflect the diverse realities of your team.

ConnectEd helps organizations move beyond burnout, stigma, and one-size-fits-all training. Our programs challenge the status quo and bring learning back to what really matters: people.

We design responsive, trauma-informed training that meets people where they are, with empathy, cultural humility, and practical tools that actually work:

Training that sticks because it’s rooted in your organization’s unique culture and challenges.
Flexible, accessible options – Online, in-person, or blended formats that fit your needs.
A foundation of safety and trust is essential. We create brave spaces for hard conversations and reflective learning, leading with care and compassion.
Practical, usable tools to ensure your team walks away with confidence, connection, and strategies they can use right away.

what clients are saying

Practical learning. Inclusive spaces. Lasting impact.

— Health Administrator, October 2024

“In terms of staff training, ASIST hit a home run. Appreciated the thoughtful, safe and comprehensive approach to the topic. Lu was excellent as a facilitator and fostered a strong learning environment”

what clients are saying

Safe learning environment to think outside the box

— Counsellor, June 2025

“Lu was a phenomenal facilitator. The course content was interactive and encouraged ample contemplation. I loved it. Thank you.”

what clients are saying

Centralizing compassion and facilitating conversations

— social worker, June 2025

“Thank you so much for all the effort and compassion to encourage these important conversations and support. The facilitators did an amazing job.”

Current and past clients

READY TO GET STARTED?

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Let's have

a Conversation

Contact Lu and discuss how you can work together to build confident, capable and compassionate teams.